Carlos, what’s the best part of your job?
The best part is visiting customers, whether they’re new or long-standing. It’s always illuminating to see their process and ask questions. With our vast installed base and sector spread, typically, I'll have seen a similar application before, but still no customer is the same. Same sector, different culture. Same machine, different priorities and challenges. Having our know-how and experience to draw on, but then using that to give the customer the solution that’s right for them, responding to their unique way of doing things – it’s all hugely rewarding. Another amazing thing is when customers are looking for technology only Wheelabrator can offer. Many of our customers in Mexico are moving from batch to continuous shot-blast technology. And we have exactly the right technology for that, plus the support network to look after it. It’s about helping customers achieve a complete step-change in their production.